Frequently Asked Questions
SHOPPING
Do you have an actual consignment store?
No, we are a semi-annual sale held for just two days at a time at a rented location. (For discounted, gently used women's items, check out 31buttons.)
Is there a cost to shop the sale?
No, the sale is free to shop at!
What should I bring to hold my items in?
Please consider bringing a laundry basket, box, or bin to carry your items in during the sale.
Click here for more details on The Village Closet shopping experience
SELLING/CONSIGNING
Is there a cost to sell your items at the sale?
As a seller/consignor, you receive 60% of the sales of your items, minus a $10 Consignor Registration Fee to offset the cost of the facility rental, advertsing, and supplies. The fee must be payed FIRST before your consignor ID and login information become active.
How can I pay the $10 Consignor Fee?
The easiest and preferred method of payment is via PayPal. Click on the "PayNow" button on the consignor page, or send your payment through PayPal to email address villagecloset@comcast.net. To send a check via snail mail, please contact us to request our address. Your consignor login information will become active as soon as we receive and process your payment.
Do I have to sign up before the sale to consign?
Yes, consignors must be registered prior to the sale. Registration will be open until full. For more information on registering, please visit the consignor page.
What kinds of items can I consign?
Items must be gently used, in great condition to consign at the sale. For more specifics, please visit the accepted items page.
When can I drop off my items for the sale?
You will receive a specific drop-off time prior to the sale.
Is there a minimun or maximum number of items I can consign?
Currently, consignors can sell as many items as they wish. We do strongly encourage consignors to sell a minimum of 25 items.
When will I get my check?
Consignors will receive their checks within 3 weeks of the sale date.
Registered consignors... go here for specific help and resources on tags, item entry, registration, ect.
VOLUNTEERING
Can I volunteer to help work the sale?
Yes! Please contact us or visit the volunteer page to let us know you are interested in volunteering. You may sign up for 3-4 hour shifts. Exact shifts become available closer to the sale date. Please also note that there is a cap on the number of volunteers we can accept.
What do I receive for volunteering at the sale?
Volunteers receive an additional 5% of the sales of their items (65%) PLUS a Pre-Sale pass to get into the sale even before consignors! Work two shifts and receive another 5% of your sales (for 70% total of your sales).
What if I want to work more than one shift, or volunteer family members for a shift?
Volunteering for two shifts earns you 70% of your sales. If you sign up family members for a shift under your same consignor ID, you also earn additional passes to the pre-sale. You cannot earn more than 70% of your sales for volunteering multiple shifts.
Do I have to be a consignor to work the sale?
No! Anyone can volunteer. Volunteers who are not workers get access to the Volunteer Pre-Sale on Friday evening and are the FIRST to shop the sale!
Still have questions? Please feel free to contact us!
